Turnaround time and shipping info
When we say we make everything ourselves we mean it! Unlike big chain stores we don't have a warehouse full of items ready to go; we keep a small stock but most items are made on demand. This means when you order almost everything is made specially for you! This takes a little time (we think it's worth it) - up to 7 days - and don't forget to add shipping time to that too!
Turnaround time is no longer than 7 working days - this does not include shipping time. If you have any questions regarding estimated production times for orders, existing stock (that can be shipped more quickly) or shipping estimates please Contact Us.
Estimated shipping times:*
UK - 3-5 business days
North America: 7-10 business days
Europe: 5-7 business days
Australia, New Zealand and Oceania: 7-10 business days
Asia Pacific: 10-14 business days
I'll do my best to meet these shipping estimates, but can't guarantee them.
All orders are shipped from the UK using Royal Mail
UK orders are shipped 2nd Class
International Orders are shipped using Royal Mail's 'International Standard' service this does NOT include tracking.
*Please allow extra time during busy periods (especially around Christmas)
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.